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Home/Support/Product Q&A/What should I do if my condition is not due to the above reasons, or if it cannot be resolved according to the above methods?

What should I do if my condition is not due to the above reasons, or if it cannot be resolved according to the above methods?

Please contact our sales staff, or email to our mailbox, if convenient, please prepare the following information:
1.A photo of the current condition of the device
2.Photographs of the damaged parts
3.Describe the problem
4.Describe past usage